![]() ![]() If you are experiencing a financial hardship due to a disaster or property damage, contact us at 1.866.229.1656 or 1.888.309.9887. If you experience any financial hardship due to a disaster or property damage, we may be able to help with flexible mortgage payments, temporarily waiving late fees, temporarily stopping credit reporting and other options. For questions regarding the processing of insurance claim proceeds, please contact our Loss Draft representatives at 87. A disaster can affect your financial situation, as well as your home, by damaging your workplace or causing a drop in your income.Youll need to communicate with your mortgage provider to cash the check. The lending institution: If you have a mortgage, the claim check may be split between you and your lender. Heres where you may learn more about home items and how to make a list. Email insurance loss claim documents, such as the insurance adjustor’s report, contractor’s report, copy of the claim check, etc., directly to Trustmark at to help expedite the process. This is true for your personal belongings in your home.To cash the check, you will need to work with your mortgage company. We will provide important details on how to process your insurance claim check, discuss how Trustmark will be involved in the process to restore your home and look for other ways we may help. The mortgage company: If you have a mortgage, the claim check might be written out to you and the mortgage company.Notify Trustmark as soon as possible by visiting one of our branches or calling 1.800.844.2400, Monday - Friday, 8 a.m. ![]() Ask your insurance agent/company when an insurance adjustor will inspect your property and when you can expect any claim checks to be processed.Ask your insurance agent/company when they will evaluate the damage to your home according to your homeowner’s and/or flood policy.Immediately notify your insurance agent/company of the disaster/property damage and file a claim.new utility accounts, or get medical treatment on your health insurance. When a disaster damages your home, Trustmark will work with you and your insurance company to assist in restoring your property. or email alerts for balances, check clearing, transaction or loan payment. ![]()
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